More Than a Bank
Today, as in the past, Ziraat Bank is continuing to shape the Turkish banking sector.
The Bank has the largest international service network of any Turkish bank comprising many service points in numerous countries.
With its rich variety of products and services, synergetic structuring with partners, unrivalled market knowledge and experience, human resources and strong financial structure, the Bank continuously generate the energy and motivation needed in its ongoing growth process.
Ziraat Bank – Strategic Pillars:
- Customer driven business model – Making customers’ life easier and establishing sustainable relationship with customers;
- Process excellence – Ensuring increased efficiency through the continuous improvement and development of business processes for value added business model;
- Modern IT – Maintaining IT investments for techno-intensive business model;
- Organizational development – Continuous development to improve service quality;
- Ziraat Finance Group – Addressing customers’ needs through an integrated approach;
Important Facts About the Bank
- 155 years of banking legacy.
- 100% State owned - Ziraat Bank’s sole shareholder is Turkish Wealth Fund which is ultimately owned by the Republic of Turkey.
- As of 30 September 2019, the Bank had 24,380 employees.
- As of 30 September 2019, the Bank had 1,737 domestic branches.
- Wide foreign network in 18 countries with 103 service points including 24 foreign branches, 1 representative office and 9 international subsidiary banks.
- Correspondent banking relation with 1,800 banks in the world from more than 140 countries
- More than 35 million customers
- Digital Banking Customers: 13.1 million
- Internet Banking Customers: 19.2 million
- Largest ATM network: 7,230 ATMs with 13.7% market share
- First ranked in debit card turnover: Market share: 24.6% Ranking 1 Payment Card Users Market share: 21.8% Ranking: 1
- 90% of banking transactions are executed through non-branch channels The Articles of Association and annual reports can be reached at
“The Articles of Association and annual reports can be reached at Ziraat Investor Relations page.